As we enter 21st Century the technologies we have been watching in Bond Movies have turned reality. It is very important to provide the best of support to the smart customers who have multiple choices and have the ability to make best choice from many service provides.
On one side it is important to deliver high quality services to our customers and it is also important to drive efficiencies from the operations.
Digital is a new buzz work of leveraging technology to deliver better results to the end user. Be it in terms of Self Driven Cars or ordering a Grocery.